Privacy Policy
Last updated
We collect what is needed to take an order and deliver it, and nothing else. No advertising trackers, no selling anyone's details.
What we collect
- Your email address, because signing in works by emailing you a code.
- Your name, phone number and delivery address, because a courier cannot deliver without them.
- Your order history — what you bought, when, and what it cost.
We do not hold your card, UPI or bank details. Those go directly to Razorpay and never reach our systems. We see only whether a payment succeeded and a reference number.
Why we hold it
To take payment, pack the right thing, deliver it to the right place, answer you when you get in touch, and keep the sales records that tax and food-safety rules require us to keep.
We do not use it for advertising, we do not build profiles, and we do not sell or rent it to anyone.
Who else sees it
- Razorpay — payment processing. They receive what they need to take the payment.
- Supabase — the database and sign-in service where account and order records are stored.
- Our courier — the name, address and phone number on the parcel.
- Government authorities, where the law requires it.
That is the whole list.
Cookies
The site uses cookies to keep you signed in and to remember your cart between visits. Both are necessary for the shop to work. There are no advertising or analytics cookies, so there is no consent banner — there is nothing to consent to.
How long we keep it
Order and invoice records are kept as long as tax law requires. Account details are kept while the account exists. A cart left untouched expires by itself.
Your rights
You can ask us what we hold about you, correct it, or have your account deleted. Write to hi@mythrioilmills.com.
Deleting an account does not delete completed orders — we are required to keep those records — but it removes your sign-in and saved addresses.
Security
The site is served over HTTPS. Sign-in uses one-time codes rather than passwords, so there is no password of yours for us to lose. Access to order data is restricted at the database level, not only in the application.
No system is perfect. If we ever discover a breach affecting your data, we will tell you.
Questions
Privacy questions and complaints go to Rithik S, Grievance Officer, at hi@mythrioilmills.com or +91 70122 81743. Full details on the contact page.